Shipping & Returns

Shipping Policy

Here at Go Drinks, we’re all about good wines and good times. To ensure you have the best experience with us, we have detailed our shipping policies below.

1. Delivery Within Bali

• Internal Delivery Service: We provide an internal delivery service for orders within the Bali* area.
• 1-Hour Delivery only available for Canggu area with payment by credit card.
• Minimum Order value requirement for certain Area:
  • Delivery Days: Deliveries scheduled every Tuesday and Friday.
  • Minimum Order Requirement: A minimum order value of 1.5 million rupiah.
  • Area: Kelungkung, Bangli, Karangasem, Bedugul, Kintamani, Buleleng, Negaro.

2. Shipping Outside Bali

• Shipping Fee: For orders outside Bali, the shipping fee is calculated based on the weight of the products.
• Calculation: The exact fee will be displayed during the checkout process, depending on the total weight of the order.

Return and Refund Guarantee

At Go Drinks, we are committed to ensuring you have the best time with our products. That’s why we offer a comprehensive return and refund guarantee.

• Options for Refund:
  • Product Exchange: You can exchange your product for another.
  • Store Credit: Receive Go Drinks store credit for future purchases.
  • Full Refund: Get a full refund if you are not satisfied with your purchase. Estimated credit card refund processing time depends on the destination bank. In general, the destination bank will process the refund received between 3-14 business days.

Your wine, your way.